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QuotWay help center

QuotWay is a B2B quote and negotiation app for Shopify, built by EFOLI. It lets you capture quote requests, negotiate with versioned proposals and counter-offers, route approvals, and convert accepted quotes into Shopify draft orders. These guides walk you through every part of the app.

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Getting started with QuotWay

Install QuotWay, finish onboarding, send a test quote, and convert it to a Shopify draft order - your first quote loop in about 10 minutes.

Quote form

Choose built-in fields, add custom fields, and show or hide fields conditionally.

Targeting

Decide which products and which buyers can request a quote.

Negotiation

Build proposals, send counter-offers, set buyer prices and a floor price, and message buyers.

Approvals

Set up merchant-side and buyer-side approval workflows, with escalation and delegation.

Converting to orders

Turn accepted quotes into Shopify draft orders - including partial acceptance and split conversion.

Buyer experience

Understand what your buyers see - the buyer portal, the customer-account view, and guest quotes.

Documents & PDFs

Brand your Proposal, Confirmation, and Pro-Forma PDFs with your logo, colors, and terms.

Multi-currency

Quote in your buyer’s currency using Shopify Markets exchange-rate snapshots.

Attachments

Let buyers and staff attach files to quotes, within your plan’s limits.

Automation

Build When → If → Then rules to auto-send, auto-decline, auto-assign, follow up, and auto-accept.

Analytics

Track pipeline value, conversion rate, and response time, and export your data.

Notifications & email

Control which emails QuotWay sends, set your sender name, and keep messages out of spam.

Staff & roles

Add staff members, assign roles, and manage what each person can do.

Billing & plans

Compare the four plans, start a trial, and manage upgrades, downgrades, and cancellation.

Privacy & data

See what QuotWay stores, how long, and how to handle GDPR data requests.

Troubleshooting

A diagnostic checklist for the most common issues, cross-linked to the fixes.

Can’t find it? Contact us and we’ll help.